You can buy tickets on our website or in the THE CHUBB SHOW app. Select your event, follow the checkout steps, and review the payment options shown before you complete your order.

We currently accept credit card, PayPal, Apple Pay, Google Pay, Tap to Pay, and Apple IAP. Available payment options may vary by purchase flow, so please check the checkout screen for the final list before you complete your order.

Refund and exchange policies can vary by event. Please review the ticket terms shown at checkout, or contact us as soon as possible if your plans change. If an event has special restrictions, we’ll make those clear before purchase.

If the event and ticket type allow it, you can transfer your ticket to another guest through your account or the delivery method shown at checkout. Some tickets may stay tied to the original buyer, so you should review the ticket terms before you complete your order. If you are unsure, contact us as soon as possible for guidance.

Most tickets are delivered digitally by email or in the THE CHUBB SHOW app after your order is confirmed. The exact delivery method can vary by event and ticket type, so please review the checkout screen and your confirmation email for the final instructions.

After checkout, your ticket details will be delivered through the confirmation flow for your purchase, and may also appear in the app or by email depending on the event. If you do not see them right away, check your spam or promotions folder and confirm that the email address on your order is correct.